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In the past decade, American department stores, once thriving shopping hubs in malls nationwide have faced several setbacks. The industry has experienced a structural decline, leading to store closures and layoffs among the largest chains like Kohl's, JCPenney, Sears, Macy's, Nordstrom, Dillard's, Kmart, and Neiman Marcus. These retailers have been forced to adapt to changing consumer preferences and increased competition from online retailers.
To understand the impact of these changes, we utilized retail data scraping to analyze the locations of these significant department chains. By scraping US department store data on closures, corporate staff reductions, and overall industry trends, we can gain insights into the challenges faced by these retailers. This data-driven approach allows us to identify patterns and trends to help retailers navigate the evolving landscape and make informed decisions to stay competitive in the retail market.
The US boasts over 4,500 department stores.
Kohl's leads with 1,152 stores, the highest among all chains.
California houses the most department stores of any state.
At 47.8%, nearly half of department stores offer curbside pickup services.
Our analysis, conducted through retail data scraping services, encompassed 4,162 stores from eight major corporate department store chains in the US. Kohl’s emerged as the leader, with 1,165 stores in 49 states. Following closely is JCPenney, boasting 855 stores across 49 states. With 745 stores, Sears stands out as the sole department store in all 50 states.
Scraping Department stores found that they collectively occupy approximately 25% of total mall square footage in the US. Among these, Macy’s and JCPenney contribute 12% each, showcasing their significant presence in the retail landscape.
The retail landscape across the United States has seen significant shifts in recent years, with department stores experiencing particular challenges. Kohl's emerges as the dominant player in 28 states, primarily in the East Coast and Midwestern regions. Meanwhile, JCPenney leads in 13 states, indicating a strong presence in various parts of the country. Sears maintains a significant presence in 8 states, with a notable concentration in the northwestern regions. On the other hand, Dillard's and Macy's hold the lead in only one state each.
Despite these standings, the brick-and-mortar retail sector has faced considerable adversity, exacerbated by the impact of the coronavirus pandemic. Many major retailers have been forced to announce permanent store closures or seek Chapter 11 bankruptcy protection. This turbulent environment has underscored the challenges faced by traditional retail, even as online shopping and dollar stores have seen substantial growth.
These insights underscore the substantial footprint of department store chains in the US retail market. Despite facing challenges in recent years, such as evolving consumer preferences and increased competition from online retailers, department stores remain a crucial component of the American shopping experience. Understanding the dynamics of these key players is essential for stakeholders looking to navigate and succeed in the ever-changing retail landscape.
Kohl's operates 1,152 stores across the United States, with California, Texas, and Illinois hosting the highest number of stores. California leads with 117 stores, Texas with 84, and Illinois with 66. These states reflect Kohl's strategic presence in populous regions with strong consumer markets. The widespread distribution of Kohl's stores underscores its national footprint and accessibility to a large customer base.
In a strategic move in 2019, Kohl's partnered with Amazon to offer a convenient return service for Amazon purchases. This service, called Amazon Returns, allows customers to return eligible Amazon items at any Kohl's store without needing a box or label and at no additional cost. Kohl's takes care of packaging and sending the returned items to Amazon Returns centers on behalf of the customers. This partnership enhances the shopping experience for customers of both retailers, providing added convenience and flexibility in the returns process.
JCPenney operates 855 stores throughout the United States, with Texas, California, and Florida having the highest numbers. Texas leads with 82 stores, California with 71, and Florida with 52. A significant 81% of these stores offer customers the convenience of curbside pickup. This service underscores JCPenney's commitment to providing flexible and accessible shopping options, which is particularly valuable in light of changing consumer preferences and the impact of the COVID-19 pandemic. The widespread availability of curbside pickup reflects JCPenney's efforts to enhance customer convenience and safety while adapting to evolving retail trends.
Sears operates 745 stores across the United States, with Texas, California, and Florida hosting the highest numbers. Texas leads with 81 stores, California with 79, and Florida with 41. Approximately 66% of Sears stores offer the convenience of curbside pickup, reflecting the company's efforts to adapt to changing consumer preferences. Despite these initiatives, Sears has faced significant challenges, filing for Chapter 11 bankruptcy in October 2018 and closing many stores. These developments underscore the broader challenges in the retail sector and Sears' efforts to navigate a rapidly evolving market landscape.
Macy's operates 555 stores across the United States, with California, Florida, and Texas having the highest numbers. California leads with 97 stores, Florida with 45, and Texas with 38. Approximately 57% of Macy's stores offer the convenience of curbside pickup, reflecting the company's commitment to providing flexible and accessible shopping options. This service has become increasingly important in light of changing consumer preferences and the impact of the COVID-19 pandemic. Macy's continues to adapt to evolving retail trends, leveraging services like curbside pickup to enhance the overall shopping experience for its customers.
Nordstrom operates 350 stores across the United States, with California, Texas, and Florida hosting the highest numbers. California leads with 82 stores, Texas with 26, and Florida with 22. Approximately 23% of Nordstrom stores offer the convenience of curbside pickup, reflecting the company's commitment to providing flexible and accessible shopping options. This service has become increasingly important in light of changing consumer preferences and the impact of the COVID-19 pandemic. Nordstrom continues to adapt to evolving retail trends, leveraging services like curbside pickup to enhance its customers' overall shopping experience.
Dillard's operates 285 stores across the United States, with Texas, Florida, and Arizona hosting the highest numbers. Texas leads with 57 stores, Florida with 42, and Arizona with 16. Approximately 55% of Dillard's stores offer the convenience of curbside pickup, reflecting the company's commitment to providing flexible and accessible shopping options. This service has become increasingly important in light of changing consumer preferences and the impact of the COVID-19 pandemic. Dillard's continues to adapt to evolving retail trends, leveraging services like curbside pickup to enhance the overall shopping experience for its customers.
Kmart operates 175 stores across the United States, with the highest numbers located in California, Pennsylvania, and New York. California leads with 21 stores, followed by Pennsylvania with 16, and New York with 15. About 71% of Kmart stores offer curbside pickup, demonstrating the company's effort to provide convenient and flexible shopping options. This service has become particularly valuable given the changing consumer behaviors and the impact of the COVID-19 pandemic. Kmart continues to adapt to evolving retail trends, leveraging curbside pickup to improve the shopping experience for its customers.
Neiman Marcus operates 45 stores across the United States, with California, Texas, and Florida each hosting 7 locations. The Dallas-based department store has faced significant challenges in recent years, leading to numerous store closures and the furloughing of a large portion of its employees. The company is currently on the brink of bankruptcy, with only a few weeks remaining before potential proceedings. These difficulties highlight the broader struggles within the retail sector and Neiman Marcus's efforts to navigate a rapidly changing market environment.
The chart below highlights the top five states with the highest number of department stores.
California leads the nation with 4778department stores, trailed by Texas with 378 and Florida with 270. Additionally, California is the top state for major retailers such as Kohl’s, Nordstrom, Macy’s, and JCPenney, reflecting its significant retail presence.
Retailers, typically gearing up for the crucial holiday shopping season, are now facing unprecedented challenges. Instead of placing orders, many stores are furloughing tens of thousands of corporate and store employees, conserving cash, and strategizing desperately to weather the current crisis. The decline of the retail industry has been a gradual process over recent years, but the coronavirus pandemic has dramatically accelerated this downturn, bringing it to the brink of collapse far sooner than anticipated. The potential for large-scale department store closures looms large, threatening to significantly impact the broader economy. The ripple effects of such closures observed through retail data scraper would be profound, affecting supply chains, employment rates, and consumer spending patterns nationwide. The retail sector's struggle to adapt to these rapid changes highlights the urgent need for innovative solutions and support to sustain these businesses through an uncertain future.
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